Legal notes

Data protection


Mercedes-Benz South Africa Limited

Physical Address: Wierda Road

(R576/M10 West)





Postal Address: P0 Box 1717




Telephone: +27 12 677 1500

Toll free: 0800 1 333 55

Facsimile: +27 12 677 1900




Registered name of provider: Mercedes-Benz South Africa Limited

Registration Number: 1962/000271/06

Chief Executive Officer: Johannes Fritz


Mercedes-Benz South Africa Limited is a subsidiary of Daimler AG and
subscribes to the codes of conduct, policies and guidelines laid out by
Daimler AG and as stipulated in the South African Promotion of Access to
Information Act, No 2 of 2000 


Copyright 2016 Daimler AG (Previously known as DaimlerChrysler). All Rights Reserved. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz South Africa Internet sites are all subject to Copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. To obtain permissions for the commercial use of any content on this site contact the Webmaster at +2712 677 1500 or e-mail the webmaster at Some Mercedes-Benz South Africa Internet sites also contain material that is subject to the copyright rights of their providers.


Products and prices

Some of the product information, illustrations and images contained on this Internet site may have been prepared for generic use on Mercedes-Benz South Africa Internet sites maintained in different countries around the world. Consequently, some of the information and/or accessories are not available in some countries or, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations.
If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz South Africa and/or a local authorised dealer for the relevant product, for information of current details in your locality.

All prices specified are recommended retail prices. Prices are current at the time of publication and subject to change without notice.



Unless otherwise indicated, all marks displayed on Mercedes-Benz South Africa Internet sites are subject to the trademark rights of Mercedes-Benz South Africa, including each of Mercedes-Benz South Africa´s primary brands (Mercedes-Benz, smart, Freightliner, FUSO,Western Star), its model name plates, and its corporate logos and emblems.


Licence rights

Mercedes-Benz South Africa has thought to achieve innovative and informative Internet sites. We hope that you will be as enthusiastic as we are about this creative effort. However, you also need to understand that Mercedes-Benz South Africa must protect their Intellectual Property, including their patents, trademarks and copyrights. Accordingly, you are hereby on notice that neither these Internet sites, nor any material contained therein shall in any way grant or be taken to grant any person a license to Mercedes-Benz South Africa’s Intellectual Property.


Forward-looking statements

Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forward-looking statements that reflect management´s current views with respect to future events. The words "anticipate,“ "assume,“ "believe,“ "estimate,“ "expect,“ "intend,“ "may,“ "plan,“ "project“ and "should“ and similar expressions identify forward-looking statements. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn in Europe or North America; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. If any of these or other risks and uncertainties occur, or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. We do not intend or assume any obligation to update any forward-looking statement, which speaks only as of the date on which it is made.


No warranties or representations

The information on this Internet site is provided by Mercedes-Benz South Africa "as is" and to the extent permitted by law, and is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies. Some of the Internet sites contain links to external sites, which are not under the control of Mercedes-Benz South Africa. Therefore we are not responsible for the contents of any linked site. Mercedes-Benz South Africa is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mercedes-Benz South Africa of the linked site.


Mercedes-Benz Finance and *Insurance

Mercedes-Benz Insurance is a division of Mercedes-Benz Financial Services (Pty) Ltd. an Authorised Financial Services Provider (FSP Licence No. 18 604) and Credit Provider (Licence No. NCRCP80). Underwritten by either Regent Insurance Company Limited (FSP Licence No. 25 511), Regent Life Assurance Company Limited (FSP Licence No. 18 146), Alexander Forbes Insurance Company Limited (FSP Licence No. 30 414) or Hollard Insurance Company Limited (FSP License No. 17698).



No person, business or web site may frame this site or any of the pages on this site in any way whatsoever.

Privacy Statement

Controller within the meaning of the General DataProtection Regulation (“GDPR”) is:

Mercedes-Benz AG
Mercedesstraße 120
70372 Stuttgart
Phone: 00800 2 77 77 777


Data Protection Officer:

Daimler AG
Konzernbeauftragter für den Datenschutz/Chief Officer Corporate Data Protection
HPC E600
D-70546 Stuttgart


  1. Data protection

We are pleased about your visit on our web pages and your interest in our offers. The protection of your personal data is an important concern for us. In these Privacy Statement we explain how we collect your personal data, what we do with it, for what purposes and on what legal basis this is done, and which rights and claims are associated with it for you. In addition, we refer to the Daimler Data Protection Policy:

Daimler Data Protection Policy


Our Privacy Statement for the use of our websites and the Data Protection Policy of Daimler AG do not apply to your activities on the websites of social networks or other providers that you can reach via the links on our websites. Please check the websites of these providers for their data protection regulations.


  1. Collection and processing of your personal data

a. When you visit our website, we store certain information about the browser and operating system you use, the date and time of your visit, the access status (e.g. whether you were able to access a website or received an error message), the use of website functions, the search terms you may have entered, the frequency with which you access individual websites, the designation of files accessed, the amount of data transferred, the website from which you accessed our websites and the website which you visit from our websites, either by clicking on links on our websites or by entering a do-main directly in the input field of the same tab (or the same window) of your browser in which you opened our websites. We also store your IP ad-dress and the name of your Internet service provider for seven days for security reasons, in particular to prevent and detect attacks on our websites or attempts at fraud.

b. We only store other personal data if you provide this data, e.g. as part of a registration, a contact form, a survey, a price competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (further information on this can be found below in the section "Legal basis of processing").
c. You are not legally or contractually obliged to make available your personal data. However, it is possible that certain functions of our websites depend on the availability of personal data. If you do not make available personal data in these cases, this may result in functions not being available or only being available to a limited extent.


  1. Purposes of use

a. We use the personal data collected when you visit our website in order to operate it in the most convenient manner for your use and to protect our IT systems from attacks and other illegal activities.
b. If you provide us with further personal data, e.g. within the scope of a registration, a contact form, a survey, a price competition or for the execution of a contract, we use this data for the purposes mentioned, for the purposes of customer administration and - if necessary - for the purposes of processing and accounting of any business transactions, in each case to the extent required for this.


  1. Transfer of personal data to third parties; social plug-ins

a. Our websites may also contain offers of third parties. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. information that you have found this offer with us and, if applicable, further information that you have already provided on our websites for this purpose).  
b. When we use social plug-ins on our websites from social networks such as Facebook, Twitter and Google+, we integrate them as follows:

When you visit our websites, the social plug-ins are deactivated, i.e. no data is transmitted to the operators of these networks. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network.

If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. If you want to avoid this, please log out of the network before activating the social plug-in. A social network cannot associate a visit to other Daimler websites until you have activated an existing social plug-in.
When you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed sole-ly by the privacy policies of that network.

The social plug-in remains active until you deactivate it or delete your cookies.

c. If you click on the link to an offer or activate a social plug-in, personal data may reach providers in countries outside the European Economic Area that, from the point of view of the European Union ("EU"), may not guarantee an "adequate level of protection" for the processing of personal data in accordance with EU standards. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data.


  1. Analysis of usage data; use of analysis tools

a. We would like to tailor the content of our websites as precisely as possible to your interests and in this way improve our offer for you. In order to identify usage preferences and particularly popular areas of the websites, we use the following analysis tool(s): Google Analytics, Adobe Analytics.
b. When using these analysis tools, data may be transferred to servers located in the USA and processed there. Please note the following: In the USA, the European Union considers that there is no "adequate level of protection" for the processing of personal data in accordance with EU standards. However, this level of protection can be replaced for individual companies by certification according to the so-called "EU-U.S. Privacy Shield".
c. If you do not want us to collect and analyze information about your visit to our website using the analysis tools mentioned above, you can object to this at any time with effect for the future ("opt-out").
We implement your objection by setting an opt-out cookie in your browser. This cookie is only used to associate your objection. Please note that for technical reasons, an opt-out cookie only works in the browser in which it was set. If you delete the cookies or use a different browser or device, please opt-out again.
d. Below you will find information on the providers of the analysis tools we use and the respective opt-out options:

i.    Google Inc. (“Google“):
Google is certified according to the EU-U.S. Privacy Shield.
You can prevent the transfer of your data and its collection and processing by Google. Google informs about this via the following link:
ii.    Adobe Systems Inc. (“Adobe“)
Adobe is certified according to the EU-U.S. Privacy Shield.
To object to the analysis through the product Adobe Analytics, you can follow this link:


  1. Security

We use technical and organisational security measures to protect your data managed by us against manipulation, loss, destruction and against access by unauthorised persons. We are constantly improving our security measures in line with technological developments.


  1. Legal bases of processing

a. Insofar as you have given us your consent for the processing of your personal data, that consent is the legal basis for the processing (Art. 6 para. 1 letter a GDPR).
b. For the processing of personal data for the purposes of initiating or fulfilling a contract with you, Art. 6 para. 1 letter b GDPR is the legal basis.
c. Insofar as the processing of your personal data is necessary for the fulfilment of our legal obligations (e.g. for the retention of data), we are authorized to do so pursuant to Art. 6 para. 1 letter c GDPR.
d. In addition, we process personal data for the purposes of safeguarding our legitimate interests and the legitimate interests of third parties pursuant to Art. 6 para. 1 letter f GDPR. Maintaining the functionality of our IT systems, marketing our own and third-party products and services as well as documenting business contacts as required by law are such legitimate interests. 


  1. Deletion of your personal data

Your IP address and the name of your Internet service provider, which we only store for security reasons, will be deleted after seven days. Otherwise, we delete your personal data as soon as the purpose for which we have collected and processed the data ceases to apply. Beyond this point in time, data is only stored if this is required by the laws, regulations or other legal provisions of the European Union or of a member state of the European Union to which we are subject.


  1. Rights of the data subject

a. As a data subject, you have the right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR) and right to data portability (Art. 20 GDPR).
b. If you have consented to the processing of your personal data by us, you have the right to revoke your consent at any time. The legality of processing your personal data before revocation remains unaffected. We may further process such data pursuant to another applicable legal basis, e.g. for the fulfilment of our legal obligations (cf. section "Legal bases of processing").

c. Right to object

You have the right to object at any time to the processing of your personal data pursuant to Art. 6 para. 1 letter e GDPR (data processing in the public interest) or Art. 6 para. 1 letter f GDPR (data processing on the basis of a balance of interests) on grounds relating to your particular situation. If you object, we will only process your personal data if we can prove compelling legitimate reasons that outweigh your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
d. We ask you to address your claims or declarations to the following contact address if possible:
e. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).
d. We ask you to address your claims or declarations to the following contact address if possible:
e. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).


  1. Newsletter

If you subscribe to a newsletter offered on our website, the data provided in the newsletter subscription will only be used for sending the newsletter, unless you agree to further use. You can unsubscribe at any time using the unsubscribe option provided in the newsletter.


  1. Central Access Service of Daimler AG

With the central access service of Daimler AG you can register for all websites and applications of Daimler Group and its brands that are connected to that service. The terms and conditions of use of the central access service of Daimler AG can be called up under the following link:

Terms of Use of the Central Access Service of Daimler AG


  1. Cookies

Information on the cookies we use and their functions can be found in our Cookie Statement.


Status: May 2018

Policy on the Use of Cookies

We use cookies and similar software tools, such as HTML5 Web storage or local shared objects (collectively referred to as "cookies"), in order to identify your user preferences and especially popular areas of our websites. We then use that information to improve the design of our websites and make them even more user friendly.


1.   Function and Use of Cookies

a.   Cookies are small files stored on your desktop, laptop or mobile device by websites visited by you. They help us identify whether there has already been any contact between your device and our websites as well as what language or other settings you prefer. Cookies can also contain personal information.

b.   If you use our websites, you consent to the use of cookies.

You may also visit our websites without consenting to the use of cookies. That means you can reject the use of cookies and delete them at any time by making the appropriate settings to your device. To do so, follow these steps:

i.       Most browsers are set to accept cookies automatically by default. You can change this default setting by activating the "do not accept cookies" setting in your browser.

ii.      You can delete stored cookies at any time. Details on how to do so can be found in the instructions to your browser or from your device manufacturer.

iii.     Information on deactivating local shared objects is found at the following link:

Information on Deactivating Local Shared Objects

iv.     The same rules that apply to the use of cookies also apply to rejecting or deleting them. The procedure is tied to the device being used as well as the browser being used with that device. In other words, you will need to reject or delete the cookies separately for each of your devices and each browser if you use more than one.

c.   If you opt out of the use of cookies, you may not be able to use all the features of our websites, or individual features may be available with limited functionality only.

d.   We categorize cookies as follows:

i.       Essential cookies (type 1)

These cookies are essential for websites and their features to work properly. Without these cookies, we would not be able to provide you with services such as the vehicle configuration.

ii.      Functional cookies (type 2)

These cookies enable us to improve the usability and performance of our websites. For example, we store your language settings in functional cookies.

iii.     Performance cookies (type 3)

These cookies collect information about how you use our websites. They help us to identify which parts of our websites are especially popular. In this way, we can improve what we offer you. Please also read the section titled "Analysis of User Data and Use of Analytics Tools" in Section 5 of our "Privacy Statement."

iv.     Third-party cookies (type 4)

These cookies are used by third parties – for example, social networks like Facebook, Twitter and Google+. You can integrate their contents by using the social plugins offered through our websites. They are also used by our targeting and retargeting partners, with the aid of whom we tailor our online marketing more specifically to your specific needs and interests. For more information about how to use social plugins, their function, as well as targeting and retargeting partners, please refer to Sections 4 and 6 of our Privacy Statement.


We use the following cookies on our website:

Name DescriptionType
token; refreshtoken; userlanguage; driver_accountContain information needed for the "smart ready to" web app. 1
uslk_eThis cookie is used to restore the session of the current chat when the current browser window is reloaded or when a page changes.1
CooS_*This cookie indicates that you agree with the usage of cookies on our webpages. 2
mboxThis cookie from Adobe Target collects information about online usage behaviour in order to provide you with the most appropriate website content on our website. 2
persistentStoragecookiepolicyEnsure that information about use of cookies is not displayed to the user again after closing. 2
popup-testdrive-shownThis cookie is used by Adobe Target to prevent targeting measures from being displayed more than once per session. 2
psyma_participationThe user cookie set by our script does not contain any personal data, so it has nothing to do with the GDPR, but rather with the cookie policy. The purpose is to avoid duplicate invitations during multiple visits.2
target-dialog-completedThis sessionStorage item is used by Adobe Target as a condition for targeting campaigns. The item is set when the user leaves the browser window with the mouse.2
target-pagecounterThis cookie is used by Adobe Target as a condition for targeting campaigns. The cookie is set when the user has seen five pages.2
targetmouseleave_90This sessionStorage item is used by Adobe Target as a condition for targeting campaigns. The item is set when the user spends 90 seconds on the page and then leaves the browser window with the mouse.2 cookie is used by Adobe Target as a condition for targeting campaigns. The cookie is set when the user completes a configuration process.2
AMCV433D17FE52A6475D0A490D4C; scc; ssq; svi; sfid; sgppv*; svisit; sgetNewRepeat; scvp_*;These cookies store information about how visitors use our website and in this way help us to continually develop our website according to your interests.3
sgvocsref; sgvopid; sgvov; sgvoc; sgapvv; sgapvc; gapv_csre;These cookies store campaign parameters for up to 30 days to avoid double counting.3
uslk_sThis cookie contains all session information and stores non-sensitive user profile data and any contact data entered by the user in the chat.3