Car Servicing.

smart Service

Keep your car running smart by getting it serviced regularly.


It may not be a legal requirement, but car servicing will save you time and money in the long term, by keeping running costs low, preventing expensive problems and maintaining vehicle value.

With a regular service, you get maximum enjoyment throughout your car’s lifetime, knowing that it will keep you safe and always get you to where you need to be.

How often should you get a car service?

To keep your car in tip top condition, you should get it serviced every 12,500 miles or on a yearly basis whichever comes first. It’s a good idea to get to know your car’s service manual and follow the schedule outlined, as there may be extra age and mileage requirements, such as the distances that can be covered between oil changes. You can also refer to this when icons on your dashboard light up, as this may be a warning that your car needs a body part replaced.

What does a car service involve?

It’s always worth checking what’s included in a service before booking your car in. The most commonly quoted types of servicing are ‘interim’ and ‘full’. Most modern cars, like smart, will alert you to which type of service you are due with an icon on your dashboard.

Interim service

An interim service is a basic level that involves changing the oil and oil filter, lubricating moving parts, and checking areas around the lights, brakes, horn, exhaust, tyres and fluid levels. Safety checks will be carried out, your car’s service clock will be reset, and you will be given a stamp in your service book.

Full service

A full service includes all elements of the interim service, and an additional 29 test points. These will vary, depending on your vehicle, but typically include extra brake checks and inspection of the engine, wheel bearings and shock absorbers. They may also top up brake fluid and antifreeze, replace filters and inspect the air conditioning system.

If any car parts require replacing in order to complete the service, they are usually charged at an extra price. With a smart car ServiceCare plan, you can now fix the price of parts and labour for up to four services so you’ll know the cost before we start and it even includes regular service items like spark plugs, air filters and fuel filters.

Car service checklist

Here’s what to look out for when servicing your car:

  • Oil and filter change
  • New air filter
  • New fuel filter (diesel engines)
  • New spark plugs (petrol engines)
  • Extensive checks for leaks, wear and damage, including steering system and driveshaft
  • Removal of wheels and brakes checked
  • Wheel bearings checked for excessive play (wear)
  • Brake cylinders, pipes and hoses checked for leaks or damage
  • Suspension checked for wear or damage
  • Clutch operation checked (manuals)
  • Handbrake operation checked and adjusted if necessary
  • Brake fluid tested and replaced if necessary
  • Reset service light
  • Tyres checked for wear, damage and signs of misalignment
  • Exhaust system checked for corrosion, damage or leaks
  • …and much more

When does an electric car need to be serviced

  • Front flap, Every 3 years - Replace on-board electrical system battery
  • Underside of vehicle - Every 4 years - High-voltage battery: Replace desiccant cartridge -
  • Underside of vehicle - Every 120,000 km (75,000 mi)/6 years - Replace coolant of high-voltage battery - cooling system -


Where to service your car

Going to an approved smart Retailer l for your car servicing will give you the reassurance of specially trained smart technicians who know exactly how to look after your car.

Smart servicing is tailored to meet the exact requirements of your vehicle and keep it performing at its best and in optimal condition:

  • We’ve developed a service system that alerts you when you need a service and what level it requires
  • Our ServiceCare plans provide a cost efficient and long term solution








Service Intervals.

The service interval indicator in the display of your vehicle informs you of the date and scope of the next scheduled service. When you start the engine, this information is shown in miles (m) or days for approximately 10 seconds, depending on the mileage reading. The two types of service scope, A and B, should be carried at alternating intervals. The display symbols shown on the left will let you know which service scope is now due.

Service Intervals.

Wondering what is covered by the different service scopes? Find the answers to your questions in these useful guides:

See what's covered by service scope A

See what's covered by service scope B

See what's in the additional service scopes