Superb cover comes as standard, so who better to insure your car  than Insurance by smart?

When reviewed by an independent research company, Defaqto, Motor Insurance by smart received a 5 star rating, the highest rating available.

Defaqto 5 Star Rating.

A Defaqto 5 Star Rating indicates a top-rated product with a high level of features and benefits. We believe our cover is among the most comprehensive in the market. To check our insurance policy cover against others in the market take a look at our easy comparison feature.

Why not see for yourself, compare our Motor Insurance with our competitors!

How Motor Insurance by smart works.

If you finance your smart on any of our finance products then you are obliged to take out fully comprehensive motor insurance for the duration of your agreement.

Motor Insurance by smart is specifically tailored for our smart customers and offers extensive cover and is designed to keep you safe.

Motor Insurance by smart features include:

  • 24 hours, seven days a week UK accident recovery to your nearest smart approved repairer.
  • Unlimited cover for manufacturer specification in-car audio and telecommunications equipment, fitted by the factory or Retailer.
  • If you smart is stolen or subject to total loss then a courtesy car will be provided for up to 14 days or until the settlement cheque is received depending on which is sooner.
  • 180 days cover as standard for temporary visits to most of mainland Europe (up to 3 months in one trip).
  • New car replacement within the first 12 months for the original owner if your smart is a total loss.

To make a claim.

If you need to make a claim on your Motor Insurance policy please call:

Make a claim: 0344 4933 232

Make a claim (abroad): +44 191 2889845

Make a windscreen claim: 0344 4933 232

Policy Keyfacts

Provider & Legal

How First Cover works.

Once you've chosen your smart you understandably can't wait to drive it away. With First Cover from smart you don't have to wait because we offer 7 days complimentary motor insurance cover when you buy a new or used smart from a smart Retailer.

You will receive an annual quotation prior to your First Cover documentation being sent directly to your Retailer. Which means you will have everything ready when it comes to collecting your new smart.

First Cover features include:

  • Guaranteed repairs using smart GenuineParts at smart Approved Repairers
  • 24/7 UK accident recovery to your nearest Approved Repairer
  • UK call centre
  • Unlimited cover for manufacturer specification in-car audio and telecommunications equipment, fitted by the factory or Retailer
  • Your 'No Claims Bonus' is unaffected if you are involved in an accident with an uninsured driver which is not your fault

Apply for First Cover.

Tel: 0345 605 6508

(Calls maybe recorded (lines are open Monday - Friday 8.30am - 6.00pm and Saturdays 9.00am - 2.00pm)

To make a claim

If you need to make a claim on your First Cover Motor Insurance policy please call:

Make a claim: 0344 4933 232

Make a claim (abroad): +44 191 2889845

Make a windscreen claim: 0344 4933 232

Insurance by smart is a trading name of Daimler Insurance Services UK Limited. Registered Office: Tongwell, Milton Keynes MK15 8BA. Registered in England No. 3510012. We are authorised and regulated by the Financial Conduct Authority.

We are an independent intermediary dealing with selected insurers in respect of annual insurance. First Cover (7 day complimentary Motor Insurance) is underwritten by Aviva Insurance Limited. For mutual security calls are recorded and monitored for training purposes.

Provider & Legal
Provider & Legal

How Tyre and Alloy Insurance works.

In the event of accidentally kerbing or scuffing your tyre or alloy wheel, smart Tyre & Alloy Insurance will cover this damage, assisting you in maintaining a showroom appearance.

If your vehicle has been financed with smart, Tyre & Alloy Insurance by smart may help prevent additional charges when returning your smart at the end of your agreement.

Why choose smart Tyre and Alloy Insurance?

  • You can choose the term of your policy from 24, 36 and 48 months to complement the length of time that you plan to own your smart
  • You are covered for 5 tyre replacements and 6, 8 or 10 alloy replacements (depending on your policy term), up to your total claims limit as detailed in your policy schedule, throughout the policy duration.
  • European cover as standard
  • When making a claim, your motor insurance no claims bonus will not be affected
  • A £25 excess is payable for each claim per tyre and/alloy you make
  • The insurer will replace alloy wheels to smart specifications, with a remanufactured alloy wheel
  • When making a claim for a damaged tyre the tread depth must be above 2mm anywhere across 75% of the width of the tyre
  • Cover available for wheels up to and including 23 inch.

To make a claim.

To make a claim simply contact us on 01279 456 507 and register your claim. Once authorised please provide the complete claims form and return to us at mercedesbenzclaims@autoprotect.net

Please include:

  • Photograph(s) of the damaged tyre(s) and/or alloy(s)
  • The policy number and vehicle details
  • Full details of the damage.

Open 9.00am – 5.00pm Monday to Friday and Saturday 9.00am – 12.00pm.

If the claim is covered by the policy, verbal authorisation will be given to carry out the specified repair. The authorised claim will be passed to the repairer, who will contact you directly to arrange a repair/replacement appointment.

The insurance is accepted and underwritten by Acasta European Insurance Company Ltd which is managed on behalf of AutoProtect (MBI) Limited. Acasta European Insurance Company Ltd, 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Their FCA registration number is 456936.
AutoProtect (MBI) Ltd is authorised and regulated by the Financial Conduct Authority. FCA No. 312143.
Provider & Legal

About Us.

At Daimler Insurance Services we do things a little differently. Rather than offering a suite of Insurance products for you to choose from, we like to get to know our customers and build a product that suits their needs and circumstances. We provide a truly personalised offer and experience. We know that there is more to your business than just the vehicles that keep it going and can offer a bespoke service to support your growth and insure your success. We can help find the best insurance solution suited to you.

Get in touch.

Tel: 03456 003 429

Email: corporateinsurance@daimler.com

Monday to Friday 9.00am - 5.00pm

Customer Testimonials.

A young woman and a young man refreshing with a coffee.
Fallback image
Fallback image
The smart start/stop system.

Customer Testimonials.

Provider & Legal
Provider & Legal
Provider & Legal
smart EQ fortwo coupé - design

Request a call back.

Get in touch today.