smart_lease_end_guidelines_004

 

Vehicle Condition Guidelines.

Keep these in mind throughout your lease.

 

 

 

Wear and tear is a normal part of driving. We make it easy to understand what’s acceptable and what’s not – so there are no surprises when your lease matures. 

mbfs_vehicle_condition_guidelines_001_2048X1078

 

 

 

Excess Wear and Tear

 

It’s important for you to keep in mind that you’re responsible for any wear and tear that exceeds the basics. We created the Vehicle Condition Guidelines to help you figure out the condition of your vehicle, including the interior, exterior and mechanics, so you know where you stand.

 

 

 

Safety and Vehicle Integrity

 

Beyond just wear and tear, you must also return the vehicle in safe working order. Items that might compromise the safe operation of the vehicle include broken or cracked windshields, misaligned or unbalanced tires, inoperable headlights, taillights, or brake lights, etc.

mbfs_vehicle_condition_guidelines_002_2048X1078
mbfs_vehicle_condition_guidelines_004_2048X1078

 

 

 

Kilometre Allowance

 

The terms of your lease provide a maximum number of kilometres you’re allowed to drive during the time you have your smart fortwo. Keep in mind that should you exceed the allowed kilometres, there will be a charge when you return your vehicle. To learn more about these charges, please refer to your lease agreement.  

 

 

 

Determining Your Vehicle's Condition

 

We’ve made it simple for you to evaluate your smart fortwo with specific, easy-to-understand guidelines. Keep these in mind throughout the duration of your lease so you know your responsibilities and can make sure you’re free of excess wear and tear.

smart_lease_end_guidelines_005
smart-contact

 

 

 

Contact us

 

If you have any questions about vehicle condition guidelines, the vehicle return process or even specific wear and tear issues, please give us a call – we’re here to help you throughout your lease. Call the Mercedes-Benz Financial Services Lease Maturity Department at 1-866-202-6969 or your smart Centre.


smart_Lease-Return-Guidelines_image_005_722x406

Lease Return Options

To make sure that returning your vehicle is just as smooth as driving it, we’re here to help you understand your options and responsibilities during the lease return process.

smart_lease_end_guidelines_003

Return Your Vehicle

Return your current vehicle to your smart Centre and settle any outstanding fees or charges. Then put yourself in a new smart fortwo!

smart_lease_end_guidelines_002

Inspecting Your Vehicle

If you will be returning your vehicle, Mercedes-Benz Financial Services will contact you to schedule your vehicle pre-inspection and provide information regarding any special loyalty offers. 

The information provided and its content may be changed at any time without notice. All lease return obligations are subject to the terms and conditions set out in the applicable governing agreement.